Online Case Management software supplier CleverOwl has won the prestigious EUBAS Award after it was judged that they had one of the best new products on the market.
This year’s contest was a tough competition that featured some of the most innovative Case Management companies within the industry. To win the award, CleverOwl participated in a rigorous vetting of references, a live demonstration of its software in front of a panel of industry specialists working in health care, legal services, social services and the not for profit sector.
"In a period marked by economic and environmental concerns, their innovation and commitment to customer support was one of the key factors in our decision,” said Daniel Schechter.
“We congratulate them not only for their achievements over the past year but in particular for their obvious dedication to the success of their customers."
As winner of a EUBAS 2012 award, CleverOwl has been recognised for its highly experienced team and extensive knowledge of the Case Management and business intelligence industries. In particular, judges commended CleverOwl’s ability to transform how organisations engage with customers by providing B2B businesses with the ability to effectively uncover relevant information about customers which can be used to enhance and personalise communications.
Melissa Sherrard, operations director at CleverOwl, said: “By really listening to our customers and focussing on making our systems accessible, CleverOwl has brought systems to a marketplace that traditionally were too expensive and too complex.
“The entire organisation, from the MD to the customer support department answering customer calls, collaborated on this project.”
About the company:
CleverOwl is a global provider of BPM, CRM and Case Management systems. Firms throughout financial services, healthcare, legal services, charity and not-for-profit sectors trust CleverOwl software to run their mission-critical operations.
CleverOwl’s cutting-edge cloud solutions and services enable businesses and charities to improve service and communication to their clients, allowing them to grow their business while controlling operational risks and costs.